What does Standard Operating Procedure (SOP) aim to achieve?

Standard Operating Procedure (SOP) aims to achieve uniformity and reduction of miscommunication by establishing clear, documented processes that all employees can follow. This consistency ensures that tasks are performed in a predetermined manner, which not only enhances safety and efficiency but also minimizes the likelihood of errors in operations. By having a standardized approach, different team members can seamlessly work together, ensuring that everyone is on the same page, ultimately leading to a more cohesive work environment.

While maximum flight time efficiency, reduction of aircraft costs, and maximization of boarding speed are all important aspects of airline operations, they are secondary outcomes that can result from properly implemented SOPs. However, the primary goal of SOPs is to create a consistent framework that mitigates confusion and miscommunication among staff members. This foundational aspect is essential for maintaining high safety standards and operational reliability within the airline industry.